服务条款

Welcome to the Recovit Recovery Milk official website. This website is operated by OASIS CTG ALLIANCE SDN. BHD. (hereinafter referred to as "we", "us", or "our").

By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - MEDICAL & HEALTH DISCLAIMER (CRITICAL)

All content on this website—including text, graphics, images, product descriptions, and information—is for general informational purposes only and does not constitute professional medical advice, diagnosis, or treatment.

  • Not a Medical Substitute: Our products, including Recovit Milk, are dietary and nutritional supplements. Although our products contain L-Glutamine and other recovery factors, they are not intended to replace medicine, surgery, chemotherapy, radiation therapy, or professional advice from your doctor.
  • Consult Your Healthcare Provider: Always seek the advice of your physician, oncologist, or other qualified health provider before starting any new supplement regimen, especially if you are undergoing cancer treatments, recovering from surgery, pregnant, nursing, or have a chronic medical condition.
  • Individual Results May Vary: Any testimonials, claims of "noticeable recovery in 7 days," or repurchase rate statistics reflect individual experiences or specific surveys. Actual results may vary based on personal health condition, diagnosis, and lifestyle. We make no guarantee of identical results.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices for our products are subject to change without notice.
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

  • Stock & Restrictions: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our 【Refund Policy】.
  • Color Accuracy: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
  • Right to Limit Sales: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • For more details, please review our 【Refund Policy】.

SECTION 7 - THIRD-PARTY LINKS AND TOOLS

We may provide you with access to third-party tools or links (such as Facebook, WhatsApp, Shopee).

  • You acknowledge and agree that we provide access to such tools/links ”as is” and “as available” without any warranties, representations, or conditions of any kind.
  • Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute any comments that you forward to us. We are under no obligation to maintain any comments in confidence or to pay compensation for any comments.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our 【Privacy Policy】.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
  • In no case shall Naturelish Healthcare Sdn Bhd, our directors, officers, employees, or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, or any similar damages, arising from your use of any of the service or any products procured using the service.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 12 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Company: OASIS CTG ALLIANCE SDN. BHD
  • SSM Registration No: 202501047721 (1649129-H)
  • Phone number: 011-1075 8209